Definitions
When we talk about these Terms and Conditions, we mean the following by certain words:
- “Agreement” just means these very Terms and Conditions.
- “We,” “Us,” or “Our” refers to Lucky Hills.
- “You” or “Your” refers to anyone using this website.
- “Website” means luckyhills.ca.
Acceptance of Terms
By checking out, browsing, or actually using luckyhills.ca, you’re saying you’ve read and understood these Terms and Conditions, and you agree to stick to them. Honestly, if you don’t accept these Terms at any point, please stop using the website right away.
Changes to Terms
We kind of reserve the right to tweak or change these Terms and Conditions whenever we need to. Any updates will be live as soon as we post them here on the website. It’s pretty much your job to check back for updates now and then.
Use of the Website
This website is here so you can get to the information, products, and services we offer. All the stuff you find on the website, like content and materials, is just for your personal and non-commercial use.
Age Restriction and Eligibility
When you access the website or use any of our services, you’re confirming you’re at least 18 years old (or whatever the legal gambling age is where you live). You’re also confirming you haven’t actually self-excluded yourself from gambling. We can totally verify your age and ask for ID documents at any time.
User Account
You’re only allowed to create one account per person. Please don’t share your account details with anyone else. If we find multiple accounts from the same person, household, or even IP address, it could mean your account gets closed and you lose any winnings.
Deposits and Withdrawals
We accept deposits through a bunch of payment methods, including credit cards, e-wallets, and cryptocurrencies. The minimum you can deposit is $20. When you want to withdraw, it usually takes about 24-48 hours to process. Every transaction has to be made in your own name — we don’t allow third-party deposits, plain and simple.
Wagering and Betting Limits
We do reserve the right to set limits on how much you can wager or bet. This helps us keep things fair and make sure it’s a responsible gambling environment for everyone. These limits might change, you know, at any time.
Security
All your transactions are protected with SSL encryption. This keeps your financial info and personal data really confidential. We make sure our games are fair by having reputable third parties audit them on a regular basis.
Bonus Terms
Bonuses always come with wagering requirements, which you’ll find spelled out in the specific bonus terms. You can only have one bonus active at a time, unless we say otherwise. If we spot any advantage play or abuse, we can pretty much void bonuses and any winnings that came from them.
Responsible Gambling
We’re honestly very committed to encouraging responsible gambling. Players can easily set deposit limits, use cooling-off periods, or even request self-exclusion. You can do all this right through your account settings or by simply contacting support@luckyhills.ca.
Intellectual Property
All the content and materials on luckyhills.ca — like the text, images, graphics, and even the design — are the property of Lucky Hills. They’re protected by all the relevant intellectual property laws.
Limitation of Liability
Lucky Hills isn’t responsible for any financial losses you might incur from using our services, or any hardware/software glitches, internet problems, or other technical issues on your end. Gambling involves financial risk, and every decision to play is solely up to you, the user.
Complaints
If you’ve got a complaint, just reach out to our support team at support@luckyhills.ca. We’ll look into your case and get back to you as quickly as we can.
Contact
Got any questions about these Terms and Conditions? Feel free to contact us at support@luckyhills.ca.